RETURNS & EXCHANGES

** No returns or exchanges on SALE ITEMS**


Returns and exchanges are accepted on NEW (non sale or promotional sale items) except for shoes and accessories within 10 days of purchase.

Returned and exchanged merchandise must be unworn, unwashed merchandise with tags attached. Items that do not meet this criteria will be rejected.
 
Email us at shopsweetthreads@gmail.com for returns.
 
Items that are non-refundable include:
*Sale items and promotional sale purchases
*Hair accessories

*All vintage items
 
SHIPPING
Orders will usually ship within 3 days of purchase through USPS. We will provide shipment confirmation with delivery tracking (domestic shipments) to the email you provided at time of check out.

Once order is shipped to the address provided we cannot accept responsibility for any delays or lost packages.

We do not ship to drop service addresses. 

 

{Domestic Shipping}
USPS First Class Mail with tracking    

FREE SHIPPING for orders over $75      

Light Garments: $4.50 to $6.50 depending on weight.

Shoes/Small Bags/Heavy Garments: $10.00 (Sent USPS Priority)

Large Bags: $15 plus Sent (USPS Priority)

Toys: Depending on size range from $4.50 to $6.50

*Special releases will vary on shipping cost and will be specified on product description. Oversized items may have higher shipping rates

 

{Canada Shipping}

USPS First Class Airmail w/o tracking  (Allow 7-10 business days)

Garments: Starts at $10.00 

 

Shoes/Bags: $20.00

 

 

{Europe Shipping}

USPS First Class Airmail w/o tracking (Allow 10-15 business days)

Garments: Starts at $20.00 on lighter items 

Shoes/Bags: Starts at $25.00 depending on weight and size

{Worldwide Shipping}

USPS First Class Airmail w/o tracking (Allow 10-15 business days)

Garments: Starts at $18.00 on lighter items 

Shoes/Bags: Starts at $25.00 depending on weight and size

Once order is shipped to the address provided we cannot accept responsibility for any delays or lost packages.

Customers with International orders are responsible for taxes and duties incurred on international shipments. Please contact your local customs office regarding taxes and duties. 

If you would like to purchase insurance or tracking on international and Canada orders  please email us at shopsweetthreads@gmail.com and we will look up the cost of insuring and placing tracking on your order and will send you an invoice via Paypal.