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Loving You, Loving Me

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Shipping & Returns


RETURNS & EXCHANGES

Returns are accepted for store credit and/or exchanges only within 21 days of the purchase date. Merchandise must be unworn, unwashed with tags attached, and with a receipt or proof of purchase.

** No returns or exchanges on SALE ITEMS, VINTAGE, SHOES & ACCESSORIES AND SPECIAL COLLABORATION RELEASES OR SPECIAL LAUNCHES**


As of October 1st, 2017 all online returns and exchanges are accepted for STORE CREDIT ONLYon NEW (non sale or promotional sale items) except for shoes and accessories  within 21 days of receiving the item.

Returned and exchanged merchandise must be unworn, unwashed merchandise with tags attached. Items that do not meet these criteria will be rejected.
 
Email us at shopsweetthreads@gmail.com for returns.
 
Items that are non-refundable include:
*Sale items and promotional sale purchases
*Hair accessories

*All vintage items

Return items are shipped at the customer's convenience to the following address:

4812 E 2nd St.

Long Beach, CA 90803


 
SHIPPING
Orders will be processed within 3 days of purchase  and will be shipped through USPS or UPS. We will provide shipment confirmation with delivery tracking (domestic shipments) to the email you provided at time of check out.

Please be advised, shipping options do not guarantee a delivery date, it’s based solely on an estimated time of delivery. Tracking is provided. Signature option is not available.  

Please review the following shipping options:

 

DOMESTIC SHIPPING OPTIONS:

**FREE SHIPPING for orders $150+  (Restrictions may apply for bulky products)**

Local Delivery:

You may also order online and chose Local Pickup if you wish to pick up your purchase at our location at 4812 E. 2nd St Long Beach, CA 90803

We also offer LOCAL DELIVERY within a 5 mile radius. Please allow us 48 to 72 hours to coordinate the delivery (Please list you phone number). 

Shipping Options:

Standard Shipping:$9.95 for garments and small items only. (Other shipping cost may apply to bulky or heavy items.  See item description for more detail)

1 Day Shipping:  $35.00 -Please allow 24 hours for us to process the request. 

 Priority Shipping $10.00 - (2-4 Business Days)   This is the standard option for shoes and larger items such as toys. 

Once order is shipped to the address provided we cannot accept responsibility for any delays or lost packages.

We do not ship to drop service addresses. 

 

*Special releases will vary on shipping cost and will be specified on product description. Oversized items may have higher shipping rates

 

{Canada Shipping}

USPS First Class Airmail w/o tracking  (Allow 7-10 business days)

Garments: Starts at $15

 

Shoes/Bags: $25.00

 

 

{Europe Shipping}

USPS First Class Airmail w/o tracking (Allow 10-15 business days)

Garments: Starts at $25.00 on lighter items 

Shoes/Bags: Starts at $35.00 depending on weight and size

{Worldwide Shipping}

USPS First Class Airmail w/o tracking (Allow 10-15 business days)

Garments: Starts at $25.00 on lighter items 

Shoes/Bags: Starts at $35.00 depending on weight and size

Once order is shipped to the address provided we cannot accept responsibility for any delays or lost packages.

Customers with International orders are responsible for taxes and duties incurred on international shipments. Please contact your local customs office regarding taxes and duties. 

If you would like to purchase insurance or tracking on international and Canada orders  please email us at shopsweetthreads@gmail.com and we will look up the cost of insuring and placing tracking on your order and will send you an invoice via Paypal.

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